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“I'm fuming!”

Written on: 12/12/2015 by harlequingirl (1 review written)

I ordered some towels from the Zara Home website. When they turned up they look absolutely nothing like the picture on the website. I contacted them asking for a refund and they've told me I have to post them back to them in Spain because I don't live anywhere near a Zara Home store. Royal Mail won't send them because they're too heavy for tracked delivery (I don't trust them to send them non-tracked) and the cheapest quote I have is £56! I can't afford to pay that! I'm absolutely disgusted!

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