written by Johanf47 on 09/12/2015
Sales guy was very good at convincing me to go with Freestart. I agreed they could look after 2 of my websites. I paid for a year upfront.
The first draft of the website was a total MESS! The brief was simple. Copy everything from my existing website including colours. My website is pink they gave me a rubbish blue website which looked nothing like mine.
I was within the legal time to cancel the agreement (2 weeks) and from Oct 1st 2015 there is a new law protecting customers from digital rogues.
They emailed me refusing to refund!
The designer phoned me and basically argued with me stating my site was acceptable and any more changes I could go into the dashboard and do them myself.
Awful company - awful service.