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★☆☆☆☆

“Do not invest in this terrible organisation ”

written by Addison1947 on 04/12/2015

Do the Post Office Management not know what is happening within the Savings arm of their organisation. I have worked in Financial Services for 34 years and have never encountered such level of incompenence from the start to finish.
Both myself and my husband opened savings accounts on the same day with exactly the same information of the application forms and sent off out cheques. Oh god how i wish i have never went near them the stress they caused me was terrible. They opened my husbands account but asked me to have my documents verified at the nearest Post Office I did this sent the certified information off and they still would not open my account. In the end after numerous telephone calls, receiving incorrect correspondence, i could go on I just wanted my money back. After 6 weeks I got my funds back into my account with no interest paid, I was told by a member of management that under the circumstances that interest would be paid. I logged all my concerns as a compliant. Surprise Surprise after the complaint was acknowledged I have heard nothing back this is almost 10 months after the complaint was logged. But I do not want to deal with them again, they are a fractured organisation with incompentent rude staff who have not been trained properly.

Guess what my husband is having serious problems getting his money back.

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