Written on: 24/07/2009 by greenlandlucy (1 review written)
After being with the pru for 15 years and never missing a payment my grandson breaks my tv which i just payed £650 for, i arrive to make my first claim, i am treated like a criminal from the start, 7 weeks in i still have not been payed out, they have sent out 2 engineers to look at the tv and now they are trying to wriggle out of paying! To add insult to injury they have just sent my annual bill of £450 (3 bed terrace!) DO NOT INSURE WITH THEM, A DISGUST TO THE INSURANCE INDUSTRY