written by Hayleyh1951 on 30/11/2015
Sold a ticket that I could have bought without a deposit a month later. Terms and conditions only provided after payment. Then when I took time off work because I had especially arranged with an agent, an appointment to call to complete payment I could not get hold of him. Could not obtain a complaint number despite asking to raise a complaint three times. Misunderstood emails due to language barrier and I still cannot get my complaint through to management. Do not use this company!!! I am reporting them.