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“Ebor Leisure / Terrible customer service”

written by Bigtandsue on 25/11/2015

After contacting Ebor Leisure in September about the cost of a replacement hitch I was informed on 3 separate days, and after numerous telephone calls that they would give me a price TOMORROW! Eventually after sending an email, which presumably was picked up by someone in charge, I was given a price. I replied to the email, giving my consent to order the part and asking them to email back with a date for the replacement to be fitted. It is now the end of November and I'm still waiting!!We were considering buying a new caravan, but I wouldn't even waste my time going there.

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