Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

3750379

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Poor customer service attitude”

written by steveinreading on 23/11/2015

I ordered a personalised story book for a child.
I was disappointed as the language in it was olde English - full of thees, thous, quoth etc. Not what you would expect in 2015!
I contacted the company but they weren't interested in resolving my complaint.
I should have read all the poor reviews on here first, won't ever use them again.

I would not advise anyone to use this company and looking through their reviews on various review sites many others feel they have a poor customer service attitude too.
I don't know how businesses that don't put the customer first survive in this day and age. This company cetainly doesn't deserve to. It really doesn't take much effort to resolve a customer complaint and turn a negative experience into a positive one, but they don't seem interested.

Was this review helpful? 0 0