written by steveinreading on 23/11/2015
I ordered a personalised story book for a child.
I was disappointed as the language in it was olde English - full of thees, thous, quoth etc. Not what you would expect in 2015!
I contacted the company but they weren't interested in resolving my complaint.
I should have read all the poor reviews on here first, won't ever use them again.
I would not advise anyone to use this company and looking through their reviews on various review sites many others feel they have a poor customer service attitude too.
I don't know how businesses that don't put the customer first survive in this day and age. This company cetainly doesn't deserve to. It really doesn't take much effort to resolve a customer complaint and turn a negative experience into a positive one, but they don't seem interested.