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★☆☆☆☆

“Gross incompetence when invoicing”

written by on 13/11/2015

These people quoted me £480.00 for the work to be done and instead of taking a deposit of £192.00 I.e. 40% from my credit card they took £230.40 I.e. £480.00 plus 20% VAT being £576.00 and then 40% of that amount when I mailed to complain I was told these things happen.
It was agreed I would be invoiced for the correct balance of ££249.60 however I have just received an invoice for £334.40 as they have charged me £84.80 for GPI insurance which I did not ask for.
I have again sent a mail to complain.
I will leave you to decide whether you would wish to use their services as I rather stupidly chose to do.

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