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★☆☆☆☆

“I go away each year abroad, and I always go all...”

written by malibudianeh on 02/08/2006

Good Points
We met some wonderful friends.
The entertainment reps had a hard job to do due to lack of funds and poor equipment, but they kept it together and gave us some good times.
The Egypt excursion was excellent and good value for money.
The Female waitress in the dining room was very helpful.

Bad Points
Where do you want me to start?

General Comments
I go away each year abroad, and I always go all inclusive. I have never made a complaint. Every time has not been perfect, but I have never had anything major and you accept minor faults. The Artemis Hotel Apartments in Protaras is rated a 3*+, but not in my eyes, or in a lot of other families that were there at the same time as us. This holiday cost thousands of pounds and it was not at all good value for money.



The rooms were filthy. There was dirt, dust and litter under beds, and it looked like it had never been cleaned underneath. The skirting boards behind coffee tables and the bedside cabinets were disgusting. The towels were only changed on rare occasions, and when they did, only 1 bath and 1 hand towel was left for a family of four. the towels had bleach marks on them. On numerous occasions the maid didn't even come in to make beds. There were dirty marks all over the walls. The tiles in the bathroom were loose and hanging off. The female receptionist staff were miserable and unfriendly. The pool was disgusting and we saw it cleaned only once, and that was on the last day of our holiday after I complained after my son got a severe ear infection. The Doctor said he was almost sure it was from the bacteria in the pool, and several other children suffered from the same complaint during our stay. As for the food; it was the same all snack bar menu, hot dogs, chips, etc., and main meals were like eating from troughs (slops). The puddings were the same boring things each day; fresh fruit had small fruit flies flying round them, BUT when you ordered a meal and paid for it, that was different and lovely and fresh.

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