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“Fake reviews?”

Written on: 06/11/2015 by paulenew (36 reviews written)

Incredible to read these reviews - every one of them is 1 star or 5. And every 5 star review is from a unique reviewer that praises one particular feature of the 'superb' Switchmedia control panel

Yeah, right - they're not written by employees then.

As a customer for a few years I can confirm that the Control panel is almost completely useless unless you can work out unaided how to set up all aspects of your web usage. I will say that I have never had any real problems with the company, hence the fact that I've stayed with them, but it makes me pretty damned angry to see reviews praising the ease of uploading a website when their control panel basically denies the ability to do any such thing.

My website on the domain is restricted to a lousy single page editable sheet that looks like a primary school 'my first internet' project. Regardless of what the string of fabricated reviews (mostly from October 2014) say, the FTP upload is far from easy, or even in my opinion possible.

I will not be renewing my subscription this year, so I will be sure to give the required (though not contractually stated) 3 months notice...

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