written by Carol2310 on 29/10/2015
This is the second time I have applied for a mortgage package that apparently doesn't exist and I will be contacting the Advertising Standards authority. She then stated that their products had changed overnight (coincidence) and spent 1/2 hour talking me out of using them and then said I was too honest and because the call was being recorded they couldn't accept my application! Customer service - you must be joking!