written by Skinner427 on 27/10/2015
Waiting for our confirmation of funds in order to exchange contracts and just being lied to constantly about when this will be. I asked what worse case scenario would be and they said we don't send a confirmation until the funds have been released and this could be the day of completion!! So basically you are forcing us all to exchange and complete on the same day.... maybe.... UNACCEPTABLE!!!!!!!! But now out of my control so I'm having to run the risk that something will go wrong or someone will pull out and we all lose our removals, annual leave taken etc... I have banked with them for the last 18 years and expected a bit more help and eficiency than this. I won't be getting another mortgage with them and I will certainly be moving my current account. My advice is look elsewhere for any banking service.