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★☆☆☆☆

“Terrible experience, you will curse yourself.”

written by amitbhatia on 27/10/2015

I will never recommend this travel agency to anyone. Where to start there were countless number of times I thought during the travel that why the hell did I choosed this travel agency for my trip to Manali and Shimla. Also neither do words will be sufficient to express what a bad experience it was and nor do I have that much time that I can say how bad a travel can go with a travel agency like colorsofindia . Anyways I will describe in brief how they went wrong in every possible way.

1. Before booking they will talk to you like they are the best guys in the world and you are like god to them, but suddenly after booking you are like just every other annoying customers which they come across hundreds in a day.

2. Just to be on the safe side I told them that I will give them money at a specific place on a specific date during the journey, but they started asking money from the next day of journey. They were so annoying and greedy that don't even care if you are with your family or with your friends. Believe me guys they don't respect and they don't care whether it is your family or friends, what they just care about is money, money, money.

3. Earlier I kept dharamshala as an option and told manager at colorsofindia to make two plans for me one including dharmashala and other excluding dharamshala, and also tell me the money I needed to pay extra if I plan to go dharamshla in between of my trip. He told me some money X will be needed for it, during the trip me and my family decided that ok we shall also cover dharamshala in the trip and I confirmed the manager of colorsofindia, but all of a sudden he started asking much more money which he actually promised. I told him that you gave me everything in written in emails, but he said that now they don't care about emails and all. If you want to go to dharamshala I need to pay the money they are asking whatever that was.

4. Before booking I told them clearly that my mother cannot climb the stairs and therefore I need the rooms at the ground floor, they said yes we will get all the rooms on the ground floor. When we reached manali in the hotel they started saying sorry they don't have any room on the ground floor and please manage at the room which is at 4th floor.And guess what they don't have a lift in the hotel. I mean it was such a pain for my mom who cannot climb stairs easily to climb all the way upto 4th floor every morning and evening. The above mentioned was the most terrible thing.

The only thing I liked about the whole trip was the driver was very good and understanding, all the above conversations I was talking about was between me and the Manager at colorsofIndia and the hotel managers where I was being stayed in.
Me and my family thought a lot of times not to proceed with the trip and cancel it in between, but as I was with my family it was not very convenient for me, If I would have been single at that time I would have let them know how worst travel agency they are. Overall I will never recommend this trip to anyone in the world. Even if this is the last travel agency on the earth, better not to go on a trip rather than booking via this travel agency.

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