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“Faceless”

written by 1975O'Grady on 25/10/2015

3 years good banking all going well till online banking went rong. Have been trying to sort out for 3 weeks been told I'm entering pin rong. Been told it's all my forte . Put in two complaints and no one returned a call in the 5 working days I was told they would. Now been told it will be 4 weeks. If you are trying to run a business do not get this so call business account from Natwest you will spend to much time trying to sort bank and worrying if it will work or not or if you will have to spend 1.45 minutes on phone to sort out problems and be told your not doing the very simple task right by the young girl doing her best to stay awake and get you off the phone. I do not have the time to sort this out as running my bisiness has to come first. Very poor service all round by the faceless natwest. 

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