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“Humiliating, embarrassing and never again.”

Written on: 23/10/2015 by Unhappydurham (1 review written)

Coming from ZB 1237 Alicante, I, a 78 year old man, was told by the driver to lift my golf carry-bag, about 3 stone, 5 ft on to the top of other luggage. I refused due to a back condition. The driver berated me and when he got on the bus shouted at me in front of about 8/10 other customers saying how could I play golf with a bad back when he couldn't. When I got off the bus the abuse continued with other passengers looking embarrassed and I was totally humiliated. I went into the office to collect my key and complain. The driver followed me shouting at me and behaving in a threatening manner about my ability to play golf with a bad back when he couldn't. As I said, there were at least 8 other passengers on that coach will they please write in and confirm my story, They looked embarrassed for me. Should a man of 78 be told to throw his own golf clubs to a height of 5feet? Dave Durham

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