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Review Number	3697357
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“Worst customer service”

written by Warner496 on 21/10/2015

Absolitely shocking on-line service - it takes 7 days to receive your goods even when using click and collect. Why can other stores (John Lewis, M&S) do next day click and collect yet Monsoon takes so long? And when I called to enquire as to why it was taking so long, the call centre agent was incredibly rude and basically told me to put up and shut up .... awful service.

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“Worst customer service”