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★★★☆☆

“Hotel listed as 5* is questionable......................”

written by Carolmeg1 on 20/10/2015

Stayed at Mediterranean Palace Playa Las Americas for one week, booked with a request for either sea view or pool view, however we were placed street facing away from both where unfortunately road works were taking place. Lots of noise.

The hotel itself is huge, the reception/entertainment areas were very nice as was the pool. The room we stayed in was very tired and needed some updating to earn the 5*rating. Very old fashioned television which worked intermittently. Floor tiles cracked. The bathroom was quite smelly especially when other guests used their toilet. The toilet itself was sitting over the soil pipe but not sealed. On one occasion nearly fell off when it rocked under me. The bath looked as though it had been patched up over the years.

The food was adequate but certainly nothing special, food choices were limited with very little difference to the menu during the weeks stay. The hot food was sometimes barely warm.

This Hotel may well have been 5* when it first opened but is in need of major updating to justify the prices they charge.

Staff were very nice and helpful, ample supply of towels and the cleaners did a good job when they came.

Love Tenerife, but this was a disappointing experience.

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