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“Disappointing Service ”

Written on: 12/10/2015 by KevinWells (1 review written)

Hired a tux for a charity ball having given a weeks notice and fitting 5 days before pick up, Collected on the day before the ball when arrived home noticed that the shirt wasn't the same style as tried on in showroom so had to drive back which was a 35 mile round trip ! on the evening of the ball trousers buttons and clasp was broken so had to safety pin trousers, waistcoat was different size to what was fitted with even though label said Large it was more like xxl and to top it off the bow tie and the handkerchief where two very different shades of blue so i had to just where a black one i owned myself.
On returning to the Minworth showroom the girl just didn't seem bothered and just said that what i was fitted with no other explanation or apology was given, i will never use this company again and would advise anyone else to do the same lucky mine was just a charity ball and not the biggest day of your life (wedding Day) as god knows how much damage this company could do to.

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