Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Zombified staff at LA....”

Written on: 03/10/2015 by Lyric463 (1 review written)

The booking through the website was easy, but this seems to be an LA thing with the agents at Alamo trying to upsell everything,

The chap I spoke to was obviously having a bad day, and said the bare minimum of words in mumbles: "Card and licence'... "you want roadside?"... "go outside"...

He made no eye contact and just tapped his keyboard while occasionally sighing and huffing. Whilst I am disabled and burdened with a lot of luggage, none of the staff asked if I needed help and stood watching me struggle over the curbs, and then after picking a car, the lady at the barrier at least managed a smile.

As I said, this seems to be an LA thing as I had just had a car in Seattle with completely different positive experience, but basic communication skills and humility might go a little way to make the experience of travelling easier,

The shuttle bus drive was good though and helped me unload my bags at the terminal.

Was this review helpful? 0 0