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Written on: 30/09/2015 by patgc (2 reviews written)

At home this morning and car would not start. Would not turn over but everything was clicking and hazzard lights going etc. Phoned First Call at 10.20 to ask for assistance. She went through various questions and said yes all fine, asked my my local garage if I need to be recovered. Said assistance would be with me within the hour. 10 minutes later she rang again to say that the ETA for assistance was too long so she had contacted my local garage and arranged for them to come out, try and help and take it back to the garage if necessary. My garage then rang me. I explained the problem and they said sounded like a dead battery and they would be with me in about half an hour. They duly turned up, got my car started and followed me back to the garage where they fitted a new battery and all was fine. All I had to pay was the cost of the battery and to fit it. Everything else was covered by First Call..
So I cannot complain at all. 1st class service

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