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“Left us stranded”
written by JJo4 on 25/09/2015
Despite having pre-booked and having received confirmation, the taxi did not turn up. I tried both the mobile and office number and both cut off immediately. We had to scout around to find a local company who could get to us to Heathrow in less than an hour or we would have missed out check in and flight. I phoned 8 times from the airport and emailed - no response .... until the morning of the return flight when asked if I could confirm I wanted to be picked up. You can imagine my response! A complete let down and no word of apology. terrible service.
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