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“They claim to be the cheapest, but cunningly add in a...”

written by MikeJW1949 on 24/09/2015

They claim to be the cheapest, but cunningly add in a massive service charge at end which makes them the most expensive. Booked a break to Amsterdam for 4 with KLM flights and a B&B hotel. I confirmed a package at £1093. The site was sending “timeout” messages, obviously to rush you so that you don’t notice that the final cost in small print at the top of the screen is £1218, when you click to finally confirm. There is no explanation for the extra £125 they have added on. When I finally got through on the phone, all I got was different explanations from different staff: service charge, booking fee even shipping fee! They are based in Spain. My Co-op credit card company were useless. eDreams have been highlighted by Which for their dodgy practices. Don’t touch them with a barge-pole.

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