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“I have also just had big problems logging in to...”

written by on 10/11/2010

I have also just had big problems logging in to sainsburys bank despite doing this for a year without problems.

The system locked me out even when I know that the login details were correct. I then couldn't reset my account with the additional data so I called the help desk. They asked me some security questions, one I got wrong so I now have to send all my ID stuff in the post to prove who I am. WHAT A PAIN and how over the top. I would avoid and go to smile bank where the system is much more simple.

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