written by 169Hatch on 17/09/2015
This is not customer service after trying to cancel application on at least 6 occasions of a member of staff reading from a message I had to record the conversation and let the staff member know that each and every phone call was recorded I have never in my life experienced service like this and I wound strongly recommend that u do not use this firm I have passed all recorded conversations to the newspaper who have assured me it will be investigated and reported!