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“I bought this steriliser before my daughter's birth as...”

Written on: 18/06/2008 by Katypyee (4 reviews written)

Good Points
Easy to use

Bad Points
Takes a lot longer than the 8 minutes it says to sterilise

General Comments
I bought this steriliser before my daughter's birth as it was a name I thought I could trust. I paid £39.99 for it and we stated using it in October 07. It broke down 6 months later. I have tried to contact Avent by email twice and and had no reply. I have telephoned them and as I no longer have my receipt they say it is out of guarantee and won't do anything about it even though the product they sold me is not fit for the purpose of sterilising. When I mentioned this they offered me only a 25% discount off a new steriliser and wanted to charge me £3 postage - so £33 in total - wow! Thank you Avent so v generous of you! Needless to say I will not be taking them up on the offer and am writing to complain. I will not buy Avent again. So beware!

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