written by Phil1990 on 14/09/2015
I used BT Broadband for a year and while the service itself was reasonably good, the price to pay was just too much (about £40+) for such a standard broadband speed service. Also, they kept BT Sports active which was £5 a month which I never used so it was money wasted. Can't really recommend BT at all when Plusnet, Talktalk and even Sky are better than BT.
The customer service wasn't terrible but very displeasing as they couldn't get the issues fixed quickly whereas when I spoke to Sky via Live Chat they did it in no time.
I'm a Plusnet customer and happy with their service.