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★☆☆☆☆

“Neither free nor a sample”

written by flamingparrot on 14/09/2015

Like most of the other reviews on this page I was sucked in by a bogus survey purporting to come from my broadband provider. I sent off for a so called "free samples" received them and 14 days later almost £200 was taken from my credit card. I had received an e-mail from Stemologica telling me that the shipping costs would appear on my credit card as stemapur.com and when I went on to this using my order ident and the password they had given me I found I could access anything but NOT my account. So I left a message saying I did not want to receive any more of this product and also clicked to cancel the "auto-refill". As I noticed that when I put my details in sometimes I was sent to stemapur and sometimes to another site called stemocell, so I did the same thing on that site. When my credit statement came the shipping charges had been paid to a company called Beauty Online Satis Paz.V in Istanbul and to Landsol Enterprises Nicosia. Alarm bells rang I immediately contacted my credit card company and told them not to honour any further payments to any of the above - in spite of cancelling the auto-refill and telling them I wanted no more of their product Landsol Enterprise tried to take £79.98 out of my account on Sept 6. I have heard they have tried to take money from credit cards using a different name - and believe me - they have many different ones so I had to cancel my credit card and apply for a new one. My credit card company has been brilliant and now disputing this for me but my advice to anybody is stay well clear of this company

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