written by MarcieBerger on 13/09/2015
I purchased a Bosch hub and installation on John Lewis website, to replace the older Bosch hob. The hob stopped working within less than 12 hours post installation.
I called John Lewis to request that they send an engineer to check the hob and the connections to complete the installation. I ended up being transferred several times, with no single department willing to take the responsibility for this. John Lewis' online department did not want to deal with this as well. It turns out, when a product