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“1 star is over generous”

written by umKrause405 on 27/08/2015

Where is my car? Macclesfield garage called me yesterday to inform me that after 8 days a small dint and scratch over the wheel arch was finished and ready. You confirmed my address for delivery. Yet after waiting in all day, having no missed calls and not being able to contact yourselves my car is still not here. My insurance have tried to support me as obviously they are concerned too. They have confirmed you have been taken over by Gemini, over night and 'things have gone pear shaped'. You own call centre are under supported and have no information or even a correct telephone number or apparently supervision.

This company doesn't value customers or their staff!

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