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“Last night a group of us had arranged to dine at...”

Written on: 17/11/2008 by eburton (1 review written)

Good Points
On previous visits to TGI I have found the restaurants in various parts of the country and abroad satisfactory. On a good night be very entertaining

Bad Points
Poor booking service, no meal

General Comments
Last night a group of us had arranged to dine at Croydon's TGI for a surprise birthday. The table was booked on Monday 10/11/08, the deposit debited from my account on Wednesday. 29 of us arrived to be told that no booking had been made even though the money had been withdrawn from my account. The staff member we dealt with was adamant that I had not made a booking and expected me to produce a bank statement on a Sunday evening proving that I had paid the deposit. the manner in which we feel we were treated has left us with a very sour taste. We will be arranging future gatherings at alternative venues.

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