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“Insurance department is absolutely incompentent”

written by Alyvia86 on 17/08/2015

After five times submitting the same documents, they still don't have it registered and sent me a bill for insurance coverage. The time it takes and staying on hold for long periods of time and the bad service makes it too much. I wish they would sell my loan to a compentent company.

The last time, they sent me a notice on 8/11 that they were taking out insurance on my behalf and on 8/10 a letter saying it was cancelled. What a joke.

Don't ever use this company, you will regret it.

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