written by abinational on 07/08/2015
I emigrated to America recently and wanted to bring my 6 year old Manchester Terrier with me. As he's too big to fly in the cabin with me, I had to go the cargo route. It's always cheaper to just have the animal fly with you on the airline and not use a company, however I'd read some real scary reviews on airlines and wanted to make sure he had the most comfortable experience and most importantly, arrived at the other end safely. I read through the reviews on here and it seemed the only negative thing a handful of people had to say was the attitude of the staff at this company, not the safety of the animal - which was the most important thing to me. Regardless, I did not have any issues with the person I dealt with throughout the experience. She was friendly, helpful and reassuring throughout every step. Murphy arrived happy and safe at JFK and I wouldn't have gone with anyone else. Their quotes were way below all other companies I contacted and Murphy was safe. I couldn't recommend them more.