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★☆☆☆☆

“Totally Awful”

written by JulianaMontgomery on 06/08/2015

I have a GOLD healthy pet lifetime policy for my JRT. So my thoughts are .... this insurance company will shaft you at every turn. There are so many clauses and hidden elements in the small print you will never have a leg to stand on. Get this I bought some long term medication for my dog in a large bottle and it was buy 2 bottle get 30% discount, so you would think well this insurance company is going to be better off as I'm saving them money in the long run...yes? ..NO you are not allowed to buy more than 1 months medication ... WHAT MADNESS !!!. They also have really high excesses and ask you to pay 20% even when your dog is 6! Then they have limits on operations -if you need a cruciate repair they will only pay £1200 towards it (then take off your excess & 20% as well. What if your dog needs to be referred for the operation -you're shafted again! I hate this company with a complete passion. I would not recommend it to my worst enemy let alone a friend. Be warned you will be making a huge mistake if you use this insurance company. And don't be drawn in by the cheap cost... they will just double the premiums the next year ... and yes shaft you once again. Money grabbing ********* is all I can say.

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