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“Stay Away”

written by on 03/08/2015

Tripmasters.com and Solar tours is the worst travel co I have ever dealt with. Not only do you get someone in the Philippians when you call customer service they give you the run around when you ask for supervisor. I booked a flight to Europe through them. They select the connecting flights based on your selected departure time. They offer an airline in my home town ( which happens to be be a very larger 2 busiest in the US) and this airline has NO COUNTER to even check in and I cant check in online cause Brussels airline doesn't allow it since it was booked through travel co. I get a flight out of home town to Washington and have an hour to deboard and get checked in to a INTERNATIONAL flight. I called airline and they said I must check in at second airport . Less than an hour to get off plane find gate and check in for international flight isn't acceptable. They are complete idiots and wont rectify this and I was told I needed to pay $350 to change this. I will never say one good thing about this company to anyone I know and meet while I travel . They take your money and screw you over. This co is based out of Maryland. I paid by credit card and a week and half later I get fraud on my account from Maryland. Charged to a hotel cant get supervisor in USA to help. This company should be shut down.