written by KobeMcCormick on 02/08/2015
Been a customer for over 7 years now and very happy with their service. Have a current account with them and all works well, there are real people on the phone when you call them and they are actually willing to help. Had an issue with a remortgage a couple of years ago and they quickly offered me £15k as a loan and I had the money in my account 20 minutes later. Mortgage and savings accounts are not very competitive though, so have them with other banks.