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“Don't waste your time!”

written by Wood418 on 02/08/2015

I got the Ring card accidentally, I was looking for the Rewards card. So I spoke with the online "customer service" and they told me I needed to find the promotion and send it to them. They didn't even tell me I had applied for the wrong card, I had to find it myself online. Then I called there customer service representatives in some western state and they were very nice, thus the three stars... Even though they were helpful they couldn't get my Ring card switched out for the Rewards card. They said I would have to cancel the Ring card, apply for the Rewards card, and they would need to pull my credit again even though I just received the Ring card two weeks before. I just cancelled the card and I'm looking elsewhere. You'd think they would want to help their brand new customers... Guess not.

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