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“Taskert of accrington "what a shower"”

written by 297Daugherty on 31/07/2015

My Wife and I have just taken delivery of our new Tetrad Elgar Order in claret, this was 2 x Mini Sofa and 1 x Spoon Chair total cost £3075.00 from Taskers of Accrington. The quality of the Sofa is below what we expected from a manufacture such as Tetrad and with Taskers repetition for quality products. However I was surprised and let down when one of the legs was supplied as damaged, "this was fix qickly by Taskers" we then spend 6 months trying to tell Taskers about the build quality and the fact that the Tetrad was sagging, life-less, losing feathers, the chair would not sit flush on the floor and wobbled it was poorly built. Now we paid on Credit Card in full and then paid the credit Card off in Full ; so tasker had had the money in full ; were they bothered about the build quality, not a jot! they got the cash and walked away, we phoned and a technician would come round took some pictures and that was that ; this went on and on so we decided to get a profeional report and under 75 of the Credit Card protection put a claim in, tasker send a report to the credit card company which was total fabrication we sent our and week later have been offer a full refund by the credit card company stating "the sofa's and chair are not fit for purpose" once we have a full refund we have to dispose of the furniture "is now the property of the bank" what sad is that Tasker of Accrington have got away with this, selling sub-standard furiture at a high mark-up and then just walking away with the "sod you jack I'm alright" attitude. I would like to get this message over to people to stay away from this company ; the customer service is poor to none existing, the company show's it true colours once it had the money ; keep well away