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★★★★★
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“Kickstarter”

written by Dickie617 on 27/07/2015

I've been keen to align my business's namesco webmail account with Outlook and decided to invest in the Kickstarter product offered by namesco. The process was very smooth and efficient. It cost c.£30 and for that I had the dedicated support of the Kickstarter agent for over 30 minutes (up to an hour if needed). 2 devices (lap top and iphone) were aligned and both tested before the call was finished. All seems to be working fine now.
The person who assisted me was knowledgeable, courteous and clearly keen to ensure that my issue was resolved before concluding the call.
I had booked the call for 11am and given my landline no. as the primary contact. Unfortunately I was already on a call at 11am. On phoning namesco at the first opportunity, they arranged for the Kickstarter engineer to call me back within 10 minutes, which he did.
Very happy with the service provided and worth the money spent to get things sorted out quickly and efficiently so I can get on with the main business of the day!

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