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“The NEW yahoo mail sucks”

written by MarenHiggins89 on 27/07/2015

It used to be that I could get to my mail through Yahoo mail in five minutes and open mail immediately, respond to or forward it right away and get into all the folders. Now with the "New Yahoo Mail" it often takes over an hour to get to my in box and 20 minutes to open an email. I seldom can respond to, or forward, any emails. I can't access my sent, spam, or trash folders. I tried to contact Yahoo about this problem and all I could get to was their "Quick Fix" service. It is worthless! They would not let me tell them what problems I was having. Quick Fix got back to me and said the problem wasn't theirs but was my browser. The problem is theirs: my browser didn't change. Yahoo started adding all sorts of extra features for messaging, mobile devices, and social media. That is when all the problems started! Up until a couple months ago I would get a message that Mail was taking longer than usual and it would offer me the option of going to "basic mail". When I went to basic mail the problems were not there. Now I don't get that basic mail option any more. I just want to be able to get to my mail easily. I don't mind the increase in advertising: that pays for the free mail service. If Yahoo doesn't get their act together there won't be anyone there to look at the advertising because they will all have gone to other mail providers.