written by kstask on 20/07/2015
I recently got an Amex card. Your website, is extremely cumbersome to use, or should I say TRY to use. Not happy with it AT ALL. And all the "Contact Us" icon does is connect you to AMEX SPAM. Why would I want any of your other products, when I'm already dissatisfied with what I've gotten from you so far! I'm beginning to feel it was a mistake signing up for your card, and I am giving serious consideration to remedying that in the near future. If I had known the website would not allow you to make balance transfers, or that the "Contact Us" does not so much as give you an email address or customer service phone number, I doubt I would have signed up for this card in the first place.