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★☆☆☆☆

“Dont Bother Just go to a proper phone provider”

Written on: 18/07/2015 by MacPherson183 (1 review written)

Wish i had never switched to Tesco mobile. Staff customer service is awful. I wanted to switch from my existing network taking my number. Tesco mucked that up and did not do it until i chased them up. Store staff say ' we are here to asell phones we dont do customer service'!! Tesco mobile helpline blame staf in store for non switch, store blame Head office. Also the new phone they gave me was not set up correctly by them and does not work-it wont send picture messages atached tio a text- took it back 3 staf in store couldnt rctify so i was told to sort it myself or try and source a replacement phone myself-bearing in mind i was 3 days into a Tesco phone contract.

Avoid at all costs I wish i had never switched

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