written by on 06/07/2015
As the previous user says, the service from superheromail was originally good, but now it couldn’t be worst. I also started getting top up warnings when trying to access my account. One of the reasons I opened an account with them, was their claim that they were different from other providers in regards to privacy, and would never violate users’ privacy. So I transferred all my work emails to this provider. But two weeks ago I lost access to my account. I sent an email to their customer service, from another email account, but I didn’t get any reply from them; three days after, I finally regained access to my account, but just to have another surprise, all the folders were empties, I didn’t have any email on my account, all my emails, important emails, I should stress, have been deleted. I sent a message to them, another one, but, again I didn’t get any reply. So who are they, who is behind superheromail? Please if you don’t want a surprise like mine, do not use this provider.