written by mtthwbrnd on 13/05/2011
I paid £35 to advertise my car for sale on Autotrader. I advertised at the market price for the car. There were many "sellers" offering for a lot less. I called some of them. They were dealers who did not have that car. I.e. they were fake adverts.
The only responses I received were from multiple PayPay scammers claiming to not live in the uK but wanting to buy the car without inspection.
Finally, I wanted to ask Autotrader for a refund. But it is impossible. Their "Contact Us" section redirects to a stupid survey carried out by a third party.
My advice is to avoid Autotrader: 1) The site is populated mainly by fakes; 2) They are devoid of customer service - there is no way to contact them to ask for a refund.