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★☆☆☆☆

“I rented fro VitenGroup on June 2, 2015 at the Alghero...”

Written on: 24/06/2015 by Viavaleria (1 review written)

I rented fro VitenGroup on June 2, 2015 at the Alghero airport in Sardegna. I brought the car back on time, with a full tank of gas and with no damage. I dropped the keys off at the kiosk, signed off the form indicating no damage and boarded my plane. 10 days later, I received an email from VitenGroup saying that there was a small dent under the door and that I owed them 316 euros to fix it!!!! I wrote back immediately to say they must have made a mistake as I brought the car back without any damages. They had already gone ahead and charged my Visa.
I have never been scammed before in all the times I have rented from other companies. This is my first time renting with VitenGroup and my first time scammed. I obviously will never rent from them again and am warning anyone who is considering doing so to choose a more trustworthy alternative. I wish i would have done so. VitenGroup scammed me!

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