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“Take money for stock they do not have”

written by on 19/06/2015

I ordered a £645 printer and had the money taken off my credit card immediately. The delivery promise was 2-3 days. The next day I got an email saying there would be a one week delay. I waited the week and asked for an update on the current situation only to be told that there would be a further 4 week delay. I have just cancelled the order. Out of interest I checked their web site the day after I was told about the 4 week delay. They are still offering that printer with the promise of next day delivery even though they know they have a long wait for stock and thus cannot deliver the item.

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