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“Worst moving experience - feeling ripped off and decieved”

written by MayvisR42 on 13/06/2015

we chose Movecorp to shift back from the UK to nz. We have moved many times both nationally and internationally. This turned out to be a disaster for us. They did not do what they quoted and promised to. Our move included a car which their rep agreed a platform would be built around. This would ensure using all the space above the car. On the day this was not done and our goods did not fit. We were given a quote for our excess. We were booked to leave the country before our goods were. Once back in nz we received an email for nearly three times the amount they had said. So not only did they not build the platform around the car which meant there was so much empty space in the container, they then stopped our first container until we paid an exorbatant amount for the overflow. To add injury to insult our goods arrived damaged and badly packed. Do not use this company. We have used companies such as crown and grace in the past and I wish we had gone with them. We have never had such an awful and expensive experience such as the one with Movecorp.