written by Jorden1949 on 11/06/2015
Decided to try purchasing as a 'Visitor' (guest) to eBay buying a one off item a mattress from 'Sleep King' (Yorkshire UK) and found it was Not as described.
1. The so called memory foam was ONLY on one side.
2. It Did Not carry the name on the mattress as advertised.
3. the Buttons used had sharp plastic ties that were sharp and painfully and could create injury when laid on.
4. Poor Quality...
etc.
Under the Sale of Good act, Distant selling legislation one might hope for help from eBay but they washed their hands completely of our Complaint despite PayPal Upholding Our Complaint.
However the seller refused to be supportive and have the item returned so we were expected to pay the huge re-Delivery costs to return the mattress to the company.
eBay refused to take any responsibility what so ever and Refused any help what so ever to protect our legal rights as Customers under UK Legislation.
Will NEVER Purchase from ebay Again!