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“I ordered car mats and within 4 days of use the driver...”

written by 401Hunt on 03/06/2015

I ordered car mats and within 4 days of use the driver side mat started to frey at the stitching. I sent them a email and they took two days to get back to me and requested photos. I sent the photos but no reply again! I emailed them twice and didnt get a reply until I went on to their website and used the contact form. The reply I got was that they didnt receive the photos and that car mats are a "wear and tear" product! After 4 days use? Shoddy workmanship and the worst customer service ever! I have now read other reviews that state they use stalling tactics so you get fed up and give up. I swiftly emailed back to have my email returned with the message that the recipient has blocked me! Can't believe people like this think they can get away with this! Trading standards is my next call!!!!!

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