written by on 03/06/2015
I have read of many people who are not satisfied with the S.A.T. bed for various reasons.I can honesty say that I am thrilled with my bed.I look forward returning home after going away on vacation due to the fact that I miss my bed when I am away.
I will say after 7 years of use I had to replace chambers on both sides of bed,They said I had to pay for fed ex.I didn't think that was unreasonable.and once again I am totally thrilled.(By the way I weigh 240 lbs and am 6'1")I will say don't sit on edge of bed because it will stress the air tubes where they come out of tubes.
Every other bed I've owned started having dips in surface after 1-2 yrs so to have a bed fail after 7 years and able to have a a new bed almost after 7 yrs. of use is a great deal.the customer service was very good for me. I did save my original receipt and presented it in order to process claim.If tubes go again O well, I will submit claim,but new tubes seem much stronger.