written by applemangobanana on 02/06/2015
I bought 3 dresses at Ted Baker and had to return one, but they told me that the money won't be returned and instead they will give me store credit so that I can buy other things later with this credit which will not expire ever. One year later I went back to the store they told me that they can't find my credit. I lost more and 100 dollars! They can't do anything about it. One agent blurt out that some costumer information was lost during remodelling and then tried to correct it. Terrible costumer service, worst service, unfriendly sales associates. I told all my friends never to buy anything from Ted Baker again.